Privacy Policy

Last Updated: January 2025

1. Introduction

Closeflow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lead response service.

2. Information We Collect

We collect information that you provide directly to us, including:

3. How We Use Your Information

We use the information we collect to:

4. Information Sharing

We do not sell your personal information. We may share your information with:

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

6. Your Rights

You have the right to:

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and data at any time.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and deliver targeted content. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our service integrates with third-party platforms (CRMs, communication tools). Please review their privacy policies as we are not responsible for their practices.

10. Children's Privacy

Our service is not intended for individuals under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

13. California Privacy Rights

California residents have additional rights under CCPA, including the right to know what personal information is collected and to opt-out of the sale of personal information. We do not sell personal information.

14. International Users

If you are accessing our service from outside the United States, your information may be transferred to and processed in the United States.